Privacy Policy

This page explains what personal data is processed while using BaşkanOnline: GO, why it is processed, how it is protected, and when it may be shared.

Scope

• Covers the website, mobile app, in-game account/ranking/messaging features and support channels.

Controller and Contact

• Contact for personal data requests: [email protected]
• Official website: https://baskanonline.com

Data We Collect

• Account data (email, optional phone number, user identifier, securely stored password)
• Profile and gameplay data (player name, points, stats, in-game settings)
• Authentication data (provider verification data for Google/Apple sign-in)
• Support and communication data (support requests and messages)
• Technical data (IP, device/OS, error logs)
• Push notification tokens (FCM/APNs)
• Analytics and crash data (Firebase Analytics / Crashlytics)

Processing Purposes

• Account creation, sign-in and service delivery
• Security, abuse/fraud/cheat detection
• Performance improvements and troubleshooting
• Notifications and support management
• Compliance with legal obligations

Sharing

• Google/Firebase services (analytics, crashes, notifications)
• Google/Apple identity services (if social sign-in is used)
• Apple App Store / Google Play purchase and subscription processes
• Purchase delivery and usage information shared with Apple / Google for refund requests and fraud prevention
• Authorized public authorities when legally required

Retention and Security

• Data is retained for the period required by purpose and legal obligations.
• Technical and administrative measures are applied, but absolute security over the internet cannot be guaranteed.

User Rights

• You may submit requests under applicable legislation via [email protected].
• This policy may be updated from time to time; the latest published version applies.